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Senior Research Manager

Job Code: WSPTKY-01056 Job Posted: 25/03/2009
Job Sector:
Advertising, Marketing and PR/Market Research
Job Language: English, Japanese
Job Location: Japan (Tokyo)
Job Description:

Someone with strong project management experience, qualitative skills such as moderating, strong Japanese report-writing skills, and good people management skills is keenly sought ... You must:

  • Manage client service team for prompt delivery of set objectives and other operational performance indicators and service
  • Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management
  • Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews and also by providing value-added analyses and response to special requests
  • Undertake sales activities independently or in conjunction with senior staff in terms of proposal preparation and delivery of credentials
  • Ensure generation of required revenue from assigned client portfolio and proper contract costing to meet the agreed budget targets
  • Identify and recommend enhanced and new services that answer client business needs
  • Build and maintain ongoing relationships with identified key persons within client organisation
  • Communicate with other teams, local offices and so on, in order to design and operate research projects smoothly

Required Qualifications/Skills:
  • 8 to 12 years consumer goods marketing / sales or research-related industry experience desired.
  • Strong client focus and very good influencing & persuading skills
  • Expert knowledge of research techniques and methodologies
  • Language communication skills in Japanese and English
  • Knowledge of custom research methods and analyses
  • BA / BS Required (MBA desirable)
  • Excellent PC skills

Salary and Benefits
Commensurate with experience


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